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About Us



10440 Ashford Street
Rancho Cucamonga, CA 91730
(909) 987-2591
www.cvwdwater.com


Cucamonga Valley Water District (CVWD) is a dynamic, growing organization and is one of the leading retail water providers in the region. This is attributed to our innovation and leadership in addressing regional and state-wide water issues. CVWD's service area includes the City of Rancho Cucamonga, portions of the cities of Upland, Ontario and Fontana, and some unincorporated areas of San Bernardino County.

OUR FOUNDATIONAL PRINCIPLES

Our foundational principles focus on our Vision, Culture and Values. Our Values stem from our Mission Statement, which is to provide high quality, safe and reliable water and wastewater services, while practicing good stewardship of natural and financial resources.

Our Vision focuses on People, Service and Water. We are a servant-oriented organization. We provide a high quality sustainable water supply, and none of this is possible without an innovative, self-managed staff that has pride of ownership for their work product providing exceptional customer service.

Our Culture is rooted in our conduct of Accountability, Communication and Customer Service. We take ownership of our actions and look for innovative, solutions-based ideas to improve our effectiveness and service to customers. We encourage open communication that helps employees and customers improve their knowledge about our business operations. Our internal and external customer service is provided with a cooperative and collaborative approach, exceeding customer expectations to provide Service Beyond Expectation.

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